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Ripped off!




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For what it's worth,
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CG, I'll never patronize them again. I believe you and they should know that losing a few customers that usually spend $40-$50 (even $10) per visit is not worth the little they scammed off you, nor is it worth keeping a bar girl who is has no interest in their reputation. I have always liked the place but there are other places in town. |
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RE: For what it's worth,
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| If I owed it, I owed it. But I know I didn't. I really hated posting this. Seriously. I have always been treated well there until this last time. All it takes is one experience like this to lose good customers. | ||
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RE: For what it's worth,
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So what you are really saying cowgirl is, if you booze you lose. Peace |
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RE: For what it's worth,
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| There you do :-) | ||
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Another comment
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A life without alcohol or liquor is less complicated and saves money, too. |
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RE: Another comment
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First, liquor and alcohol are the same thing. Life without a car, house, or children is also less complicated and saves money but people do it anyway like drinking. CGM was a customer who was erroneously billed and the Cat's Paw neglected to make it right. Whether she was buying groceries or knocking back a few, she has a legitimate beef. CGM - I think you should buy the old liquor store next door and open your own bar and give the Cat's Paw a run for their money. |
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RE: Another comment
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CW, you are right...but like Danie said, it's not the point here :-) Danie, I'm moving. We need to catch up. Stop by for a sip when you get a chance and I'll fill you in :-) |
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RE: Another comment
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| I'll try to stop by tomorrow (Wednesday). | ||
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The women all look better at closing time
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| I don't mean to get off topic, but you are not a cheap date. OK, you had 3 double rum and cokes which you were told were really triples. And then you had 4 single rum and cokes. So that's 10 shots in 2 hours? Do you think they may have thought your judgement may have become impaired and that the waitress took advantage of that? If so, good for you for showing them otherwise. Just thinking about drinking that much in 2 hours makes my head hurt, though. But then again I've let myself get out of practice. | |
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RE: The women all look better at closing time
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| You stole my thunder! I was going to say the same thing. Probably more like twelve shots since the Cat's Paw likes to pour em a little stiff. The OP claims that she's not a bar hopper or a regular drinker, but like you said, she drank a lot of booze in two hours. If she's not a regular drinker, then she was either so drunk that she wasn't aware of how much alcohol her friends were drinking (it's happened to the best of us) or she was so beligerant that the waitress was just getting even. Or the third option, which is the folks at the Cat's Paw were just greedy jerks. Wouldn't be the first time. | ||
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RE: The women all look better at closing time
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Art and Ind, That thought did cross my mind, BUT like most people who don't drink, but maybe a couple times a month, I know my limits. I KNOW under no circumstances was I so under the influence that I wouldn't know what I drank. One thing about me is that I do count my drinks. Yes, it seems like a lot of alcohol, but I was far from drunk (or belligerent). I was actually good to the waitress (being in the service industry, I always am!) and manager that evening and didn't even argue with them. I've NEVER had a stiff drink there, so I am positive my drinks were well watered down otherwise. I only had 2 doubles and 4 singles IN A TALL GLASS mind you (because I honestly don't care for the taste of alcohol LOL). Either way...my friends and I did NOT drink that much alcohol. Period. What I'd like them to do is prove we drank that much. Especially for my husband to drink 10 pints in 2 hours?!?!? Really? |
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Heart broken Broaster at the Kitten's foot
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Yeah, once this waitress told me and my friend who came there specifically to eat broasted chicken that the broaster was broken and they did not know if or when it would be fixed. Well, the very next weekend we went to eat some lunch and watch football we asked our waitress of the broaster's well-being and she looked at us like we were crazy because according to her, the broaster was never broken at all. Lying jerk. We have had a few times there and other places where they tip their thumb on the scale when it comes to pay up. That's why I always pay drink for drink whenever possible. And if not, line the glasses up then there's no mistaking-- no matter how many doubles you have. CGM, I don't mind if you are a big drinker or not but that is a lot of booze in a short while. I don't doubt that it's possible for this to be some of the bar's wrong doing but that does sound like a fair amount of impairment fluid. S'all I'm sayin'. |
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RE: Heart broken Broaster at the Kitten's foot
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OMG, I KNOW!!!! I've NEVER been able to have their "famous chicken" because they're out of it or "their broaster is broken." Heck, I have never even witnessed anyone eating it. And as for the amount of what I drank...yes, I completely understand your and the other guys' comments. But I know's what I know's :-) |
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Yeah...it sux
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...for lack of a better word. We experienced the same thing on a dinner bill in Gateway. We got over it. What I was wondering...6 drinks a piece...in 2 hours? Who drove home? |
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RE: Yeah...it sux
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We met up with my neighbor and rode home with her :-) This cowgirl doesn't drink and drive...whether she drinks 6 drinks or 1. Seriously. I have a cousin who has been mentally retarded and paraplegic since she was 16 because of drinking and driving. |
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RE: Yeah...it sux
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| That is good to hear CGM. Glad you got it cleared up. | ||
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RE: Yeah...it sux
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| Thanks Al. | ||
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THE CAT'S PAW HAS REDEEMED THEMSELVES!
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This morning, the Bar Manager called me to clear things up. They admitted fault both with the excessive drinks (not the price, but the amount) and apologized profusely for the snotty waitress whom I talked to Saturday morning (I am under the impression they have had issues with her attitude before). They offered myself and my husband lunch and drinks in which I will take them up on their offer. Thanks Ron. You have restored my faith in good customer service. BUT, I will NEVER run a tab there again :-) |
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RE: THE CAT'S PAW HAS REDEEMED THEMSELVES!
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| That's the best news of the day! (keep in mind I've been working on taxes today, so almost anything is better than that.) | ||
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RE: THE CAT'S PAW HAS REDEEMED THEMSELVES!
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| Well then I don't want to see you tomorrow if you are still working on your taxes. UNLESS you are getting a refund LOL | ||
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RE: THE CAT'S PAW HAS REDEEMED THEMSELVES!
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| We never get a refund...we always have to write a check. | ||
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RE: THE CAT'S PAW HAS REDEEMED THEMSELVES!
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| Bummer! Last year was the first time in my life that I've paid taxes. I've always gotten a refund. Dang this renting and not having a big fat write-off!!! But that's okay now...I'm good to go with a mortgage now LOL | ||
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Cats Paw
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I was very disappointed when reading this discussion. I realize it was written before I was able to contact you about the issue, but I do want to clear up a few items with everybody else that has posted on this board. First of all, I apologize for the bad experience you had with us last Friday night. It is certainly not our intention to rip off our customers, as several people have stated in this discussion. I realize that it is possible that your group did not have as many drinks as your tab stated, but you must realize that the waitress has nothing to gain by inflating your tab. It certainly had to have been an error on our part. I am also sorry if you felt that your drinks were watered down. That is not a complaint that we hear very often at the Cat’s Paw. I was more than frustrated to see that this has escalated to postings on the Bozeman Chronicle discussion board about the Cat’s Paw having poor customer service. I noticed somebody complaining about an issue with the broasted chicken. We did have issues with the broaster for several days this last summer. Issues like this are somewhat out of our control, but customer service is something we can and will improve on. I apologize to everybody that has had a bad experience here. We will make every effort to improve. Ron |
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The Cat's Meow!
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| So, I think most of you that have commented on this blown out of proportion post are saying what you're saying because you're sitting in front of a computer rather than discussing this face to face. It's very easy to rattle your mouth when no one is there to dispute what you have to say. My experiences at the Cat's Paw have been very respectful and enjoyable. The girls are great, and the service is extraoridinary. Do people make mistakes? YEP, we're all human! Despite the rude remarks above, I will continue to support the Cat's Paw AND run a tab! | |
